Privacy policy

Goood

1. General information about the collection of personal data

(1) In the following Privacy Policy we would like to explain how we handle the personal data that you provide to us when you use our website or services. Personal data means all data that relates to you personally, such as your name, address, email addresses or browsing history.

(2) Controller as defined in Art. 4 no. 7 GDPR:

Interquell GmbH
CEO: Dipl.Oec. Georg Müller
Südliche Hauptstraße 38
86517 Wehringen

Tel: +49 8234 9622 0
Email: info@interquell.de

(3) You can contact our internal Data Protection Officer at datenschutz@interquell.de or by writing to the above address, directing your letter to “The Data Protection Officer”.

2. Rights of the data subject

(1) You have the following rights with respect to us and the personal data about you:

  • Right to information (Art. 15 GDPR) about your personal data that is processed by us;
  • Right to correction (Art. 16 GDPR) or completion of your personal data that is processed by us;
  • Right to deletion (Art. 17 GDPR) of your personal data that is processed by us unless the processing is, by way of exception, necessary in accordance with Art. 17 para. 3 GDPR;
  • Right to restriction of the processing (Art. 18 GDPR);
  • Right to notification (Art. 19 GDPR);
  • Right to data portability (Art. 20 GDPR);
  • Right to withdraw any consent once given to us (Art. 7 Para. 3 GDPR). Withdrawal of consent does not affect the legality of any processing carried out on the basis of the consent up to the time of withdrawal.

(2) You also have the right to submit a complaint to a data protection supervisory authority if you believe that the processing of your personal data by us is unlawful. This will be the Data Protection Officer for your Federal State; you can find the appropriate contact for you using the following URL (for example): https://datenschutz.saarland.de/datenschutz/zustaendigkeiten/#c139.

(3) Objection to the processing of your data

If we support the processing of your personal data on the balance of interests, you may submit an objection to such processing. This is the case if, in particular, the processing is not necessary to fulfil a contract with you, which will be explained by us in the corresponding description of the functions. If you do exercise such an objection, we request that you set out the reasons why we should not process your personal data in the way that we do. If your objection is justified, we will review the circumstances and will either cease or modify the data processing or will explain to you the compelling and legitimate grounds on which we will continue the processing. Of course, you may object at any time to the processing of your personal data for advertising and data analysis purposes. You can inform us of your objection to advertising using the following contact details: Interquell GmbH, CEO: Dipl.Oec. Georg Müller, Südliche Hauptstraße 38, D-86517 Wehringen, Tel: +49 8234 9622 0, Email: info@interquell.de

3. Data security

We take the security of your data seriously, so your personal data is transmitted using a secure SSL or TRL encryption/connection. TLS (Transport Layer Security) or the previous version SSL (Secure Socket Layer) is a protocol used to encrypt data transfers on the Internet. We use this to protect your personal data against external access. The “https//:” prefix or the padlock symbol on the browser line tells you that the connection is encrypted.

We also take technical and organisational measures to secure our website and other systems against loss, corruption, modification or dissemination of your data by unauthorised persons. However, despite regular checks and reviews, it is not possible to provide total protection against all risks.

4. Visits to our website

If you use our website simply to look up information, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser sends to our server. As soon as you request a file from our website, access data will be collected and stored by default.

This data record consists of:

  • the page from which you sent the request for the file,
  • the name of the file,
  • the date and time of the request,
  • the volume of data transmitted,
  • the access status / HTTP status code (i.e. whether the file was transmitted or was not found, etc.),
  • a description of the type and version of the web browser used,
  • the installed operating system, the language of the operating system and the set resolution,
  • the IP address used.

We need this data in order to display our website for you and to guarantee its stability and security. It is also analysed for internal statistical purposes and for technical administration of the website. The legal basis is Art. 6 Para. 1 Page 1 lit. f GDPR. Our legitimate interest follows from the specified purposes of the data collection.

5. Use of our Online Shop

(1) If you want to place an order in our Online Shop, you will need to provide personal data such as

  • Name
  • Address
  • Email address

as part of the ordering process. The data that is collected for this purpose is clear from the data entry screens, and the mandatory details that you must enter are identified as such. All other information is voluntary.

Providing your personal data serves the purpose of, and in this respect is necessary for, concluding the contract and processing your order. The legal basis is Art. 6 Para. 1 Page 1 lit. b GDPR.

(2) You have the option of creating a customer account. The data you provide will be revocably stored and processed for the purposes of using your personal data for further and future orders. The legal basis is Art. 6 Para. 1 Page 1 lit. b GDPR.

(3) Commercial and tax law requires us to store your address, payment and order data for a period of ten years. Your data will therefore not be fully deleted even when storage is no longer necessary for the concluded contract. The processing will however be limited to the extent required for processing in order to meet statutory obligations. The legal basis is Art. 6 Para. 1 Page 1 lit. c GDPR.

(4) We will only use the data that you have transferred to us in the course of your order in order to process your order. To process your order, we use the external service providers specified below:

(a) For delivery of the merchandise it is necessary to pass on your address data to our parcel couriers. These are required to treat your data as confidential, to store and use it exclusively for the purposes of the delivery, and to delete it once more when the delivery has taken place. The legal basis for the passing on of the data is Art. 6 Para. 1 lit. b GDPR.

During the ordering process, you you will also be asked for your consent for your email address to be passed on to the parcel courier so that they might inform you of delivery of the parcel by email. The legal basis for the passing on of the data is Art. 6 Para. 1 lit. a GDPR.

  • Passing on of data to parcel couriers

    If you have granted your express consent for us to do this while or after placing your order, we will pass on your email address and telephone number to the selected parcel courier on the basis of this consent and in accordance with Art. 6 Para. 1 Page 1 lit. a GDPR so that the parcel courier may make contact with you before delivery in order to inform you of or to agree the delivery time.

    You may withdraw your consent at any time by sending a message to the contact details given below or by contacting the delivery service provider directly at the contact address provided below. After you have withdrawn your consent, we will delete data provided for this purpose unless you have expressly consented to another use of your data or we reserve the right to make more extensive use of the data as permitted by law and about which we will inform you in this privacy policy.

    Interquell GmbH
    Südliche Hauptstraße 38

    86517 Wehringen
    Germany

(b) For processing payments, your payment data will be passed on to the appointed credit institution or the selected payment provider. The legal basis for the passing on of data for this is Art. 6 Para. 1 Page 1 lit. b GDPR.

Your payment data will be transmitted to the appropriate payment provider for the payment method you selected. The payment provider bears responsibility for your payment data. Information, especially concerning the payment provider’s data controller and the categories of personal data that are processed by the payment provider, can be found at the Internet addresses listed below:

PayPal and PayPal Plus:

For a payment by PayPal, credit card (handled by PayPal Plus), direct debit (handled by PayPal Plus), buying on account (handled by PayPal Plus), your data that is necessary for the payment will be passed on to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. For certain payment methods, such as payment on account (handled by PayPal Plus), PayPal reserves the right to obtain a credit report. Information about the identity check by PayPal and the exchange of data with credit reference agencies (credit report) can be found here: https://www.paypal.com/de/webapps/mpp/ua/creditchk. The legal basis for PayPal is Art. 6 Para. 1 Page 1 lit. f GDPR on the basis of its legitimate interest in determining your ability to pay. For more information, visit https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

6. If you subscribe to our newsletter

(1) When you order our newsletter, you declare that you consent for us to use your email address for our own advertising purposes (direct advertising).

Permission to send the newsletter
“Please keep me regularly informed by email about interesting offers for merchandise from Interquell GmbH. I agree to the use of tracking mechanisms to analyse my browsing behaviour. I may withdraw this consent to use my email address at any time in the future. The newsletter will be sent in accordance with our privacy policy.”

(2) Subscription to our newsletter uses the double opt-in method, i.e. once you have registered with your email address, you will then receive an email with an activation link which you must use to confirm your subscription. Your subscription will not be complete until you have clicked the activation link. For the purposes of your subscription, we will store your IP address and the time of subscription and confirmation, in addition to your email address. We do this to allow us to subsequently resolve any misuse of external data and to demonstrate that you have subscribed.

(3) If you have not clicked the activation link to confirm your subscription within 24 hours, we will automatically delete the data stored in association with your subscription.

(4) You will only need to provide your email address in order to subscribe to the newsletter. The provision of other, separately identified data is voluntary and is used to be able to address you personally. When you have confirmed, we will store your email address for the purposes of sending the newsletter, in which context we will inform you about our products and services. The legal basis for the processing of your personal data is your consent in accordance with Art. 6 Para. 1 Page 1 lit. a GDPR.

(5) Please also note that we analyse your browsing behaviour when we send you the newsletter. For this analysis, the emails we send contain web beacons or tracking pixels; these are one-pixel image files that are stored on our website. For the analyses, technical information such as the time of accessing the website, IP address, browser type and operating system and the web beacons are linked to your email address and an individual ID. This enables us to identify whether a message has been opened and which links were clicked. The legal basis in this respect is your consent in accordance with Art. 6 Para. 1 Page 1 lit. a GDPR.

All the data collected is pseudonymised; this means that the IDs are not linked to your other personal data so they cannot be related directly to a particular person.

The information will be stored for as long as you continue to subscribe to the newsletter. After you unsubscribe, we will store the data in purely statistical and anonymous form. Such tracking is also not possible if you have prevented your email program from displaying images by default. In this case, the newsletters will not be displayed in full to you, and you may not be able to use all the functions. If you display the images manually, the abovementioned tracking is carried out.

(6) You may withdraw your consent to the storage and use of your email address to send the newsletter at any time with future effect and unsubscribe from the newsletter. To do this, click the “Click here to unsubscribe from the newsletter” link right at the bottom of the email, or contact us directly: Email: service@goood-petfood.de, Tel.: +49 (0) 82 34 / 96 22 418 or by post: Interquell GmbH, Südliche Hauptstr. 38, 86517 Wehringen.

(7) We have appointed CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede (“cleverreach”) to send out the newsletter and will pass on the collected data to this company when you subscribe. The legal basis for this is Art. 28 GDPR. We have an order processing relationship with CleverReach; the company was carefully selected and commissioned by us, is required to follow our instructions and is regularly checked.

For further information, please read the CleverReach privacy notice at https://www.cleverreach.com/de/datenschutz/.

7. When you make contact by email or using the contact form and call-back service

(1) When you make contact by email or using the contact form on our website, personal data is collected and stored by us. The personal data that we collect when you use the contact form is shown on the contact form. When you make contact by email, the following personal data is collected and stored by us: Email address and text of the email, plus other data voluntarily provided. We use the data you provide exclusively for processing your contact request. The legal basis is Art. 6 Para. 1 Page 1 lit. b GDPR and our legitimate interest in responding to your concern in accordance with Art. 6 Para. 1 Page 1 lit. f GDPR.

(2) If you request our call-back service, you declare that you consent to your telephone number being used to make contact.

Permission to make contact
I hereby declare that I consent to my telephone number being used by Interquell GmbH to make contact. I may withdraw this consent to use my telephone number at any time in the future by, for example, sending an email to info@interquell.de.

The legal basis for the use of your telephone number is Art. 6 Para. 1 Page 1 lit. a GDPR.

(3) If storage is no longer necessary, we will delete all personal data collected in this context. If there is a statutory obligation to preserve records, the data processing will be restricted to this purpose. The legal basis is Art. 6 Para. 1 lit. c GDPR.

8. When you use our review function

Using our review function allows you to submit public comments about a particular product. Your review or comment will be published together with the user name you enter on the contribution. We recommend that you use a pseudonym rather than your full name. Entering a user name and email address is mandatory; all other information is voluntary.

We need your email address to make contact with you if a third party claims that your comment is unlawful. The legal basis is Art. 6 Para. 1 Page 1 lit. b and f GDPR. Comments are reviewed before publication. We reserve the right to delete comments if they are claimed to be unlawful by third parties.

9. Collection and storage of personal data, the type and purpose and its use for participation in a competition

(1) When you take part in a competition, we collect and process the following information:

  • Title, first name, surname
  • A valid email address
  • Address
  • Telephone number (landline and/or mobile)

This data is collected for the purposes of running the competition, including to determine whether you are entitled to take part, to determine and notify the winner by email and to send out the prize.

(2) The data processing is necessary in accordance with Art. 6 Para. 1 Page 1 lit. b GDPR for the specified purposes for appropriately running the competition.

(3) To send out the prize, it is necessary to pass on your address data to our parcel couriers. These are required to treat your data as confidential, to store and use it exclusively for the purposes of the delivery, and to delete it once more when the delivery has taken place. The legal basis for the passing on of the data is Art. 6 Para. 1 lit. b GDPR.

10. Cookies

(1) This website uses cookies. Cookies are small text files that are stored on your device (PC, laptop, tablet, smartphone, etc.) by your Internet browser. They are used to make your website browsing more attractive and convenient for you or for analytical purposes. When you return to a page you have visited before, the cookies enable your device to be recognised. This means, for example, that data you have entered once will be available when you go to fill a form, or items you have already placed in your shopping cart will still be there for you. Where the cookies are used for the purposes of concluding or implementing the contract, the legal basis is Art. 6 Para. 1 Page 1 lit. b GDPR. If the cookies are used to guarantee our legitimate interests in providing attractive and convenient functionality and for analysis and improvement or our website, the legal basis is Art. 6 Para. 1 Page 1 lit. a GDPR. If cookies are used that are necessary to operate the website, the legal basis is Art. 6 Para. 1 Page 1 lit. f GDPR. In this respect, the operation of our website represents our legitimate interest.

(2) You can decide which cookies are used under Customise settings. The most basic level of cookies is necessary to make the website work, so these cookies cannot be disabled.

(3) This website uses the types of cookie listed below:

  • Most of the cookies we use are automatically deleted from your hard disk when you close your browser or when you log out (transient cookies, especially session cookies).
  • Other cookies remain on your computer and we use them to recognise your device the next time you visit (known as persistent cookies). These cookies are automatically deleted from your system after a preset time which will differ from one cookie to another.

(4) Content and services from other providers (e.g. Google) are embedded in this website; these may in turn use cookies and active components. The following information refers to these.

(5) You can also change the way cookies are stored in your browser settings, e.g. you can refuse to accept or opt to delete all cookies, third-party cookies (cookies that are set by a third party, which means they are not set by the actual website you are currently browsing) or individual cookies. We would like to point out, however, that you may not be able to use all the features of our website as a result. To protect your privacy, we therefore recommend that you delete the cookies on your device and your browser history at regular intervals.

11. Analysis tools

We use the tracking mechanisms listed below on our website in order to analyse and regularly improve your experience of our website. We use the statistics we obtain to improve the experience we offer and make it more interesting for you as a user. They also enable us to measure the success of and optimise our promotions. Finally they also allow us to provide you with customised marketing information.

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google Analytics uses “cookies” (see also the “Cookies” section of this privacy policy above) which are text files that are stored on your computer and allow your use of the website to be analysed.

This website uses Google Analytics with the extension "_anonymizeIp()". IP anonymisation is active on this website. This means that Google will shorten your IP address before processing within the Member States of the European Union or in other signatory states of the Agreement on the European Economic Area. This prevents IP addresses being directly linked to a particular individual.

Google will use this information on behalf of the operator of this website for the purposes of evaluating how you use the site, compiling reports on website activities and providing the operator with other services relating to website and internet usage. Google Analytics will not combine the IP address transmitted by your browser with any other data held by Google. You can prevent the storage of cookies by selecting the appropriate browser setting; please note, however, that doing so will limit the full functionality of this website.

Due to the marketing tools used, your browser automatically establishes a direct connection to a Google server and the generated information is then transferred to this server, where it is stored.

You will find more information about Google’s terms of service and privacy policy at: http://www.google.com/analytics/terms/de.html and https://www.google.de/intl/de/policies/privacy.

The legal basis for the processing of your data is your consent in accordance with Art. 6 Para. 1 Page 1 lit. a GDPR.

Consent

You can give your consent under [Custom Settings].

Withdrawal

You have the right to withdraw your consent at any time. Withdrawal of consent does not affect the legality of any processing carried out on the basis of the consent up to the time of withdrawal. You can withdraw your consent under [Custom Settings].

You can also prevent Google from recording and processing data generated by the cookie and relating to your use of this website (including your IP address) by downloading and installing the browser plugin that is available from the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

12. Other embedded tools

Embedded YouTube videos

We have embedded YouTube videos in our website; these are stored at http://www.YouTube.com and can be played directly from our website. The provider is “YouTube”, a service belonging to Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

These are all embedded in “privacy-enhanced mode” which means that no data about you as a user is transferred to YouTube if you do not play the videos. The data specified in the following section is not transferred until you play the videos. We are unable to influence this data transfer.

YouTube uses cookies to analyse your browsing behaviour. When you visit the website, YouTube receives the information that you have called up the associated sub-page of our website. The data collected by us as specified in the section entitled “When you visit our website”, point 4, is also transferred. This happens regardless of whether you have used a YouTube account to log in or whether you have no user account. If you are logged into Google, your data is linked directly to your account. If you do not want your data to be linked to your profile on YouTube, you must log out before you activate the button.

YouTube/Google stores your data as usage profiles and uses these for the purposes of advertising, market research and/or for tailoring its website to user requirements. This analysis is carried out even for users who are not logged in. The legal basis for YouTube/Google is Art. 6 Para. 1 Page 1 lit. f GDPR, whereby YouTube’s/Google’s legitimate interests result from the aforementioned purposes. You have a right to object to the creation of this usage profile by sending your objection to YouTube/Google.

Because of the embedded YouTube videos, a connection is established to the Google DoubleClick advertising network as soon as you open a page, and regardless of whether you play the video.

Due to the marketing tools used, your browser automatically establishes a direct connection to a Google server and the information generated by Google is then transferred to this server, where it is stored.

The privacy policy contains further information on the purpose and scope of the data collection and its processing by YouTube. It also contains further information about your rights and the settings you can make to protect your privacy: https://www.google.de/intl/de/policies/privacy.

Google Tag Manager

We use the Google Tag Manager. This is a service belonging to Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). This tool allows us to manage other tools. Google Tag Manager itself uses no cookies and also does not record any personal data. However the tools managed via Google Tag Manager may place cookies. If you grant or withdraw your consent, this will apply to all tools that are managed via Google Tag Manager.

For more information, visit http://www.google.de/tagmanager/use-policy.html

The tools listed below are managed via Google Tag Manager.

Consent

You can give your consent under “[Custom Settings]”.

Withdrawal

You have the right to withdraw your consent at any time. Withdrawal of consent does not affect the legality of any processing carried out on the basis of the consent up to the time of withdrawal. You can withdraw your consent under “[Custom Settings]”.

Use of Google Adwords conversion tracking/remarketing

We use the Google Adwords service for the purposes of conversion tracking. This is a service belonging to Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google”) which is used with the aid of advertising materials (Google Adwords) to draw attention to our offers on external websites. We can determine how successful the individual promotional measures are in relation to the data from the advertising campaigns. We use this for the purpose of showing you advertising that is of interest to you, making our website more interesting for you and obtaining a fair calculation of our advertising costs.

These advertising materials are supplied by Google using ad servers. We therefore use ad server cookies to be able to measure certain parameters that determine success, such as the number of advertisements shown or clicks by the user. If you click a Google advertisement to go to our website, Google Adwords will store a cookie on your PC. These cookies generally expire after 30 days and should not allow you to be identified in person. The analysis values that are generally stored in this cookie are the unique cookie ID, the number of ad impressions per placement (frequency), the last impression (relevant for post-view conversions) and opt-out information (indicating that the user does not wish to be approached again).

These cookies allow Google and us to recognise your Internet browser again. When a user visits certain pages of the website of an Adwords customer and the cookie stored on his computer has not yet expired, Google and the Adwords customer can identify that the user has clicked the advertisement and was routed to this page. Every Adwords customer is allocated a unique cookie. Cookies thus cannot be tracked via the websites of Adwords customers. We do not ourselves collect and process any personal data in the course of these advertising measures. We simply receive statistical analyses from Google. We then use these analyses to identify which of the advertising measures we have used are especially effective. We do not receive any more detailed data from the use of the advertising materials; in particular we are not able to identify users with reference to this information.

In addition to Adwords conversion, we also use the Google Remarketing application. This is a method that allows us to make contact with you again. Once you have visited our website, this application allows us to show you our advertisements as you continue to browse the Internet. This is done using cookies stored in your browser that allow Google to record and analyse your browsing behaviour when you visit different websites. Google is therefore able to identify that you have previously visited our website. According to Google, it does not combine the data collected in associated with remarketing with any of your personal data that is stored by Google. In particular, according to Google, pseudonymisation is used for remarketing.

Due to the marketing tools used, your browser automatically establishes a direct connection to a Google server and the information generated by Google is then transferred to this server, where it is stored.

You can find further information about data processing by Google at:

http://www.google.com/intl/de/policies/privacy and https://services.google.com/sitestats/de.html. Alternatively you can visit the website of the Network Advertising Initiative (NAI) at http://www.networkadvertising.org.

The legal basis for the processing of your data is your consent in accordance with Art. 6 Para. 1 Page 1 lit. a GDPR if we request your consent. If we do not request your consent, the legal basis is our legitimate interests, Art. 6 Para. 1 Page 1 lit. f GDPR.

If we request your consent, you can do this in the “[Custom Settings]”.

You have the right to withdraw your consent at any time. Withdrawal of consent does not affect the legality of any processing carried out on the basis of the consent up to the time of withdrawal. You can withdraw your consent in “[Custom Settings]”.

You can prevent participation in this tracking method in various ways:

  • By withdrawing your consent
  • By disabling the conversion tracking cookies by changing your browser settings to block cookies from the “www.googleadservices.com” domain, https://www.google.de/settings/ads. This setting will be deleted if your clear your cookies.
  • And by changing your browser settings, e.g. you can refuse to accept or opt to delete all cookies, third-party cookies (cookies that are set by a third party, which means they are not set by the actual website you are currently browsing) or individual cookies.

Due to the marketing tools used, your browser automatically establishes a direct connection to a Google server and the information generated by Google is then transferred to this server, where it is stored.

You can find further information about data processing by Google at:

http://www.google.com/intl/de/policies/privacy and https://services.google.com/sitestats/de.html. Alternatively you can visit the website of the Network Advertising Initiative (NAI) at http://www.networkadvertising.org.

Facebook pixel

This website uses the “Facebook Pixel” remarketing function belonging to Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”).

This allows website users to be shown targeted advertisements (Facebook ads) when they visit the Facebook social network or other websites that also use this function. The Facebook ads placed by us should only be displayed to those Facebook users who have also shown an interest in our offers or exhibit specific features/interests that we have notified to Facebook (“custom audiences”). The Facebook pixel is also used for statistical purposes and for market research purposes since it allows us to see whether a user, was routed to our website after clicking a Facebook advertisement (“conversion”). We are thus pursuing the interest of showing you advertising that is of interest to you in order to make our website more interesting for you. We also use it for market research purposes.

The data collected by Facebook pixels does not allow us to identify you in any way.

Due to the marketing tools used, your browser automatically establishes a direct connection to a Facebook server and the information generated by Facebook is then transferred to this server, where it is stored. You can find further information about data processing by Facebook at: https://www.facebook.com/policy.php and https://www.facebook.com/business/help/651294705016616

The legal basis for the processing of your data is your consent in accordance with Art. 6 Para. 1 Page 1 lit. a GDPR.

Consent

You can give your consent under “[Custom Settings]”.

Withdrawal

You have the right to withdraw your consent at any time. Withdrawal of consent does not affect the legality of any processing carried out on the basis of the consent up to the time of withdrawal. You can withdraw your consent under “[Custom Settings]”.

You can also prevent the use of this tool in the following ways:

  • By withdrawing your consent**

  • By clicking the following link (opt-out tool). This will delete the opt-in cookie which, in turn, will disable Facebook pixel tracking.

  • And by changing your browser settings, e.g. you can refuse to accept or opt to delete all cookies, third-party cookies (cookies that are set by a third party, which means they are not set by the actual website you are currently browsing) or individual cookies.

13. Google reCAPTCHA

We use the Google reCAPTCHA application, a service belonging to Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). This service is used for the purpose of protecting your orders that you place using the forms provided by us on our website. We use this tool for the purpose of checking whether data was entered by a person or by an automated program. It is intended to prevent the automated spying on our offers and to block spam. The legal basis for the processing of your data is Art. 6 Para. 1 Page 1 lit. f GDPR, and our interest arises from the purpose mentioned above.

The data collected by us as specified above in the section entitled “When you visit our website”, point 4, is transferred. Due to the marketing tools used, your browser automatically establishes a direct connection to a Google server and the information generated by Google is then transferred to this server, where it is stored.

You can find further information about data processing by Google at:

https://www.google.com/intl/de/policies/privacy/

14. How long personal data is stored

The storage duration of personal data depends on the statutory retention period (e.g. the retention periods required under commercial and tax law). Once the statutory retention period has elapsed, we delete the associated personal data provided that the personal data is not required to process or initiate contractual relationships or we no longer have a legitimate interest in storing the data.

15. Other passing on of personal data

(1) We sometimes make use of external service providers to process your data and provide this website. Such external service providers are carefully selected and appointed by us, are required to follow our instructions and are regularly checked. The legal basis for this is Art. 28 GDPR.

(2) Beyond the cases cited above, we will only pass on your personal data to third parties in the following specific cases:

  • If you have given your express consent for us to do this in accordance with Art. 6 Para. 1 Page 1 lit. a GDPR, or
  • If, in accordance with Art. 6 Para. 1 Page 1 lit. c GDPR, there is a statutory obligation, e.g. for the purposes of law enforcement, or
  • The passing on in accordance with Art. 6 Para. 1 Page 1 lit. a GDPR is necessary for the purposes of asserting or defending legal claims or exercising rights, and it cannot be assumed that the passing on conflicts with an overriding legitimate interest of the data subject.

Version dated: 01.01.2021